Most of the video input problems can be traced to problems with installing the ATI board and drivers or not having the video source configured and connected properly to the computer.

The dialog boxes below, accessed in VIS via Edit->Setup->Video, shows the correct configuration for VIS video capture options when using the ATI All-In-Wonder board.

Problem: Purple screens are occasionally captured, even if the live video is being displayed correctly. This usually only occurs on the first capture after the video is turned on in VIS.

Solution: Set the INT jumper on your ATI board to DISabled. The default mode is ENAbled. Refer to the ATI manual for details. (Note: the ATI AIW Pro AGP does not appear to have this jumper, even though it is documented in the ATI manual)

Problem: You get a message saying that no video capture device is available, and/or the ATI multimedia Video Driver is not available in the VIS video device selection box.

Solution: You must install the ATI multimedia player from the ATI CD. This is a separate installation than that of the ATI All-In-Wonder driver.

Problem: You start the video capture in VIS (F4) but you only see a blue screen.

Solution: The video source is not configured or connected properly. Things to check:

• Be sure the video output of your video source (camera or VCR) is connected to the video input (gray cable, yellow connector) of the ATI board.
• Be sure that the video source is outputting a video signal. If you are routing a camera through a VCR, be sure that the VCR is set to output the correct input. If possible, connect to a TV to verify.
• Be sure that the setting in VIS for the video source is set the appropriate connector (cable, composite, or S-video.) The most common setting is composite, i.e. the "normal" vcr type connector.
• Be sure that the VIS seting for preview is set to overlay, and that the overlay color is set to magenta (rgb 255,0,255)

Problem: You cannot display and/or record what is displayed on the computer screen on a TV monitor or VCR.

Solution: There is no setting within VIS to control this – you must have the TV output option of the ATI card enabled. To enable the video output, you MUST have a TV or VCR connected (black cable, yellow or S-video connector) and you must be running at a resolution of 800x600 or lower. If a TV or VCR is connected, enable the TV output by:

The most recent version of the ATI All-In-Wonder and All-In-Wonder Pro drivers, as downloaded from the ATI WWW site, are included on the VIS CD for your convenience.

• Before installing or reinstalling the ATI video driver, you should set your display to a standard Windows VGA display.
• Do NOT install the drivers as part of the auto-detect feature of Windows.
• If you have an onboard VGA card, disable it in the BIOS if possible, if not, and the system still auto-detects it, disable it via the system control panel.
• After Windows is restarted with standard VGA drivers, run the program
  ATI\aiw-w82420en.exe for the All-In-Wonder
  or
  ATI\pro-w82440en.exe for the All-In-Wonder Pro
• After rebooting, run the program
  ATI\aiw-w8pl52en.exe
• Reboot again, and then check the video and video capture configurations.
• Check the video input with the ATI Player program which is accesible via
  Start -> Programs -> ATI Multimedia -> ATI Player

To check your current installation, compare to the various control panals (System, Multimedia, and Display) as shown below: